Privacy Policy for Macho Bar Reservation App

Effective Date: October 10, 2025

Macho Macho Holdings Co.,LTD ("we," "us," or "our") operates the Macho Bar mobile application (the "App"), which provides reservation services for restaurants, cast members, events, etc. We are committed to protecting your privacy and ensuring the security of your personal information in compliance with Japan's Act on the Protection of Personal Information (APPI) and guidelines from the Personal Information Protection Commission (PPC). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy and APPI. If you do not agree with our policies and practices, please do not use the App.

1. Information We Collect

We may collect the following types of information from you, in line with APPI's definitions of personal information:

  • Personal Information: This includes data that identifies you personally, such as:
    • Name
    • Email address
    • Phone number
    • Gender
    • Date of birth
    • Payment information (e.g., credit card details, processed via secure third-party providers)
    • Reservation details (e.g., date, time, location preferences)
  • Non-Personal Information: This includes data that does not identify you personally, such as:
    • Device information (e.g., device type, operating system, unique device identifiers)
    • Usage data (e.g., app interactions, pages viewed, time spent)
    • Location data (if you enable location services for features like nearby reservations)
  • Automatically Collected Information: When you use the App, we may automatically collect certain information through cookies, web beacons, or similar technologies, including:
    • IP address
    • Browser type
    • App crash data
    • Analytics data to improve user experience

If your app does not collect any personal data, please state: "Our App does not collect, use, or share any personal or sensitive user data."

2. How We Collect Information

We collect information in the following ways, ensuring compliance with APPI's consent and purpose limitation principles:

  • Directly from You: When you create an account, make a reservation, provide feedback, or contact support. We obtain your consent where required under APPI.
  • Automatically: Through your use of the App, such as when you navigate features or enable permissions (e.g., location access).
  • From Third Parties: From service providers like payment gateways or analytics tools (e.g., Google Analytics), or from partners involved in reservations (e.g. Line).

3. How We Use Your Information

We use the collected information for specified purposes as required by APPI:

  • To provide and maintain the App's core features, such as processing reservations, sending confirmations, and notifications.
  • To improve and personalize your experience, including recommending reservations based on your preferences.
  • To process payments and prevent fraud.
  • To communicate with you, including sending updates, promotional offers (with your consent), or responding to inquiries.
  • To analyze usage patterns and enhance the App's functionality and security.
  • To comply with legal obligations under APPI, resolve disputes, or enforce our terms of service.

4. Sharing Your Information

We do not sell your personal information. However, we may share it in the following circumstances, subject to APPI's restrictions on third-party provision:

  • With Service Providers: Third-party vendors who assist with operations, such as payment processors (e.g., Stripe), cloud storage (e.g., AWS), or analytics providers. These parties are contractually obligated to protect your data and comply with APPI.
  • With Business Partners: Reservation venues (e.g., restaurants) to fulfill your bookings, with appropriate consent or notification.
  • For Legal Reasons: If required by law, such as in response to a request from the PPC, a court order, or to protect our rights, users, or the public.
  • In Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, with safeguards under APPI.

5. Data Security

We implement reasonable security measures as required by APPI to protect your information from unauthorized access, alteration, disclosure, or destruction. These include encryption for sensitive data (e.g., payment details), secure servers, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Your Rights and Choices

Under APPI, you have the following rights regarding your personal information:

  • Disclosure: Request disclosure of your retained personal data.
  • Correction, Addition, or Deletion: Request corrections, additions, or deletions if the data is inaccurate or incomplete.
  • Cessation of Use or Provision: Request cessation of use, erasure, or cessation of provision to third parties under certain conditions (e.g., if data is handled beyond the specified purpose).
  • Opt-Out: Withdraw consent for certain data processing or marketing communications.

To exercise these rights, contact us at machomachoholdings@gmail.com. We will respond within a reasonable timeframe as required by APPI.

You can also manage preferences within the App, such as disabling location services or notifications.

7. Children's Privacy

Our App is not intended for children under 15 years of age in Japan. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information promptly and comply with APPI requirements.

8. International Data Transfers

If you are located outside Japan, your information may be transferred to and processed in Japan or other countries. We ensure appropriate safeguards are in place as required by APPI, such as obtaining consent or using equivalent protection measures for transfers to countries without adequacy decisions.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance functionality, with consent obtained for non-essential cookies as per APPI and PPC guidelines. You can manage cookie preferences through your device settings. For more details, see our Cookie Policy [if applicable, link to it].

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or APPI amendments. We will notify you of significant changes via the App or email. Your continued use of the App after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or your rights under APPI, please contact us at:

  • Email: machomachoholdings@gmail.com
  • Address: Tokyo, Japan